Orders are processed on the day they are received and shipped within one business day. I ship three days weekly on Monday, Wednesday and Friday with Canada Post via airmail small packet, no tracking.
What is flat rate shipping?
You pay one FLAT RATE. Depending on the volume purchased I ship in either a 6×9 or 8×10 envelope for the same FLAT RATE.
Current rates are:
– Within Canada = FREE SHIPPING
– United States = $6.75 US
– International = $9.65 US
If you wish to purchase a larger volume and prefer tracking, please email me directly PRIOR to ordering.
You can expect to receive your parcel:
– Canada within 1 week to 10 days
– United States within 10 days to 2 weeks
– International within 2 to 3 weeks, sometimes less, sadly sometimes more
Returns
If for any reason you are unhappy with your purchase, please email me directly at info@colourcomplements.com
Refunds
I do not offer refunds or returns but please contact me via email if you are unhappy with your purchase.